Shipping policy

Shipping Carriers

Orders are shipped via UPS or other available carriers (the shipping provider may vary depending on circumstances).

● Please note that we are unable to accept requests for specific shipping methods.

● Shipping is limited to the United States only.

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Processing & Dispatch Times

● Orders are typically shipped within 2 business days after payment has been confirmed (excluding pre-orders).

● During peak seasons (such as year-end holidays, Golden Week, or other busy periods and promotional events), processing times may take longer than usual.

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Delivery Date & Time Requests

We regret that we cannot accommodate requests for specific delivery dates or time slots.

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Address Changes After Order Placement

● Once your order has been confirmed, we are unable to modify the delivery address due to system limitations.

● If you wish to change the delivery address after your order has been placed, please contact the shipping carrier directly to request an address change.

● Please note that any additional forwarding fees incurred will be the responsibility of the customer.

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Shipping Fees

● A flat shipping fee of $15 per item applies.